Shipping and Returns

Shipping

All orders placed on this site are subject to product availability and will be shipped according to PUMPS & EQUIPMENT CORPORATION  shipping policies. In the rare event that your order never arrives, notification of lost items must be received within 60 days from receipt of the shipping confirmation e-mail.

Return Policy for Products

 

  • No Goods retun are admissible without our consent.In the event of goods return 20% re-stocking charge + shipping costs will be applicable in all returned goods
  •  In the event You receive a damaged / defective product or a product that does not comply with the specifications as per your original order, You are required to get in touch with the customer service team through any of the below mentioned channels
  • Email us at kc@keylesscoupling.com or helical@keylesscoupling.com
  • Filling up the 'Contact Us' form;
Upon receiving Your complaint, Pumps & Equipment Corporation shall verify the authenticity and the nature of the complaint and if Pumps & Equipment Corporation  is convinced that the complaint is genuine,we will replace the product. However, in the event of frivolous and baseless complaints regarding the quality and content of the products,Pumps & Equipment Corporation  reserves the right to take necessary legal actions against You and You will be solely liable for all costs incurred by Pumps & Equipment Corporation in this regard.If replacement item is desired, Pumps & Equipment Corporationc will not ship the new item until receipt of return defective goods.